IFDS Percana International Managed Services Limited, our outsourcing arm provides a range of Business Process Outsourcing/Third Party Administration (BPO/TPA) services as listed below.
Clients can chose anything from outsourcing the IT function only to full thirty party administration. Another option for the client is to build a tailored package by selecting specific services to suit their individual requirements.
Services
- Policy Administration / Servicing Transactions
- Fund Administration and Investment Accounting
- Access to Policy and Client information via the Internet / Intranet
- Internet based policy servicing transactions
- International Premium Collection & Reconciliation
- Management Accounting
- Regulatory Reporting and Compliance
- Management Information Reporting
- Document Printing / Mailroom Services
- AWD Workflow
- Other Service Options
- New Product Launches
- Security Procedures
- Policyholder and Broker/IFA Call Centre
- Service Level Agreement
- Transfer of Undertakings / Protection of Employment (TUPE)
